Susan provides administrative support to the team for customer services, marketing and sales matters relating to the IPRIS renewals service.
Prior to joining IP-Pragmatics, Susan, assisted clients in managing International Patent and Design filing applications such as PCT National Phase applications, Direct filing applications, and EP Validations as a project manager. This enriched Susan’s understanding of the legal requirements applicable in different jurisdictions for filing purposes. Moreover, it sharpened Susan’s attention to detail because the role, required great care in accumulating all necessary information needed to complete the filings, e.g. priority deadlines, applicant’s details. Upon completing her LLB in Law and Susan went on to study a LLM in Intellectual Property and Information Technology law. The LLM ignited a passion for both IP and Business in the individual, as she realised that the two are symbiotic.
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